The civil process is viewed through the prism of a communicative approach to understanding law as the interaction of persons interested in finding the best solution to resolve the conflict that has arisen. The communicative approach makes it possible to identify barriers and difficulties for effective communication, to develop new approaches to solving the problems of civil proceedings, to take a fresh look at its internal structure, interaction with other non-judicial procedures for the protection of subjective law. The view of civil procedure as a sphere of communication justifies the appeal to the laws of information dissemination, perception of transmitted messages, reveals the importance of information interaction before going to court and during the consideration of the case in court, the impact on the final decision, which, in the author’s opinion, is the basis for raising the issue of expanding the subject and methodology of the science of civil procedural law.