The article is devoted to the study of the problems and the role of digitalization in increasing the efficiency of the functions of the executive branch, the possibility of digitalizing the provision of traffic police services. The author considers the domestic and foreign experience in the implementation of powers for the provision of public services, and also investigates the sources of the regulatory framework for the provision of public services in electronic form. Particular attention is paid to the large-scale transformation of the provision of public services into electronic form. The article indicates the total number of the provision of electronic services by the Ministry of Internal Affairs, its divisions, the prospect of the development of the provision of electronic services in the near future is noted: the transition from the provision of separate administrative procedures to the provision of a complete (complex) public service, specific regulatory provisions (steps)are indicated. It is concluded that the transition to an exclusively electronic provision of all services at this stage of development of legal regulation is impossible, as well as the inability of artificial intelligence to completely replace and eliminate the human factor in the provision of all public services in electronic form.